Privacy Policy

Thank you for visiting the website of National Dairy LLC (“Hayatna” or “we”). An important part of our commitment to you is our respect for your privacy as a user of this website (the “Site”). This Privacy Policy is intended to help you understand whether and how we collect information about you when you visit the Site, and how we use such information. Your visit to the Site is subject to this Privacy Policy. By visiting the Site, you agree to this Privacy Policy, which may be updated by us at any time. You should review this Privacy Policy carefully. If you do not agree with it, you should not use the Site.


To what does this Privacy Policy apply?

This Privacy Policy applies to the personal information that we collect from or about you via the Site. The Site may contain links to other websites, and this Privacy Policy does not apply to those sites. If you link to any of those sites, we recommend that you review their privacy policies. Similarly, this Privacy Policy does not concern your interaction with NH in any matter other than your use of the Site. If we materially change our privacy policies or practices, we will also change this Privacy Policy to notify you of such changes.

What personal and technical information do we collect via this Site?

When you enter and browse the Site, we may collect two different types of information about you: information you provide to us, and information we collect through technology.

In order to obtain access to certain information or materials provided via the Site, you may voluntarily provide information that we collect and store in a way that allows us to relate it to you personally, including but not limited to your name, e-mail address, mailing address, phone number and facsimile number. We refer to such information as personally identifiable information. Additionally, we may collect and retain a record of all communications with you.

We may collect information about you through technology. For example, we may collect your IP address each time you request a page during a visit to the Site. (An IP address is often associated with the portal through which you enter the internet.) At times we may also use IP addresses to collect information regarding the frequency with which users browse various parts of the Site. The Site may also use cookies. (Cookies are pieces of information that a website sends to your computer while you are viewing the website.) For instance, when you return to the Site after logging in, cookies provide information to the Site so that the Site will remember who you are. Using the settings of your internet browser, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Consult your browser Help menu to learn the correct way to modify your cookies. If you choose to turn off cookies, you may not have access to many features that make your browsing of our Site smoother, and some of our services may not function properly. You may at any time delete any cookies set by using the relevant option of your internet browser or by deleting the cookies on your hard drive.

The Site may also use other technical methods to track and analyze the traffic patterns on the Site, such as the frequency with which our users visit various parts of the Site. These technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. We may also use these technical methods in HTML emails that we send our Site users to determine whether such users have opened those emails and/or clicked on links in those emails. We may collect the information from use of these technical methods in a form that is personally identifiable.

During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), and methods used to browse away from the page. We may use this information to measure site activity, to develop ideas for improving our websites and for any other purpose to the extent permitted by applicable law.

How do we use the Personally Identifiable Information that we collect?

Hayatna does not disclose any nonpublic personally identifiable information to any non-affiliated third party, except where permitted by law or as otherwise set forth below.

  • We may use your personally identifiable information in several ways.
  • Although we do not sell your personal information to third parties, we may use or share certain personally identifiable information we collect about you when you visit and browse the Site as part of our normal business operations, or to send you administrative communications either about your interactions with us or about features of the Site, including any future changes to this Privacy Policy, to the extent permitted by law.
  • We may also store your personally identifiable information and share it with our affiliates. We may use this information for marketing, research and other business purposes, and we may associate your personally identifiable information with other information we collect about you, such as details about your usage patterns and interests, in each case to the extent permitted by law.
  • We may also use service providers to facilitate our services or platform functions on our behalf. These companies and individuals may have access to your personally identifiable information, as permitted by law and as needed to perform their functions, but may not use it for another purpose.
  • We will disclose personal information when we believe that such disclosures are required by law, regulation, legal process or governmental request. We may also do so to help enforce our Terms of Use, protect your safety or security, including the safety and security of property that belongs to you, or protect the safety and security of our websites, databases or third parties, including the safety and security of tangible or intangible property that belongs to us or to third parties.

How do we use non-personally Identifiable Information that we collect?

Non-personally identifiable information is information that does not personally identify you, including anonymous information and aggregate data. We may use this information to understand better how our visitors use the Site, research our visitors’ demographics, interest, and behavior, improve the Site, provide visitors with customized services and information, and for other similar purposes. We may combine this information with personally identifiable information. Hayatna, however, reserves the right to use this information in any manner permitted by law.

How do we use cookies?

On the Site, we may use cookies or other technology to gather information about Site usage to help us improve the content, usability and functionality of the Site, and to remember certain user attributes (such as the country you are accessing this Site from and your language selection). This helps us better tailor the Site for users and better understand how many new and repeat users visit this Site, which features or pages are most popular, and user browsing and usage patterns.

You can set your web browser to prompt you before you accept a cookie, accept cookies automatically or reject all cookies. However, if you choose not to accept cookies from the Site, then you may not be able to access and use all or part of the Site or benefit from the information and services made available.

Certain publicly available pages within the Site may use GIF files (also known as action tags, web beacons, tracking pixels or transparent GIF files) to help manage online marketing and advertising. These files are provided to us by our third-party ad service provider and merely uploaded by us on this Site to allow the ad service provider to recognize its unique cookies that may be located on your computer. Depending on your system settings, these cookies are placed on your computer as you browse the Internet. Information that assists in personal identification is not sent by these files on the Site. Aggregate and anonymous user activity information is reported by our ad service provider back to Hayatna. We use this information to evaluate the effectiveness of our online marketing and advertising.

What if you have your browser set with privacy preferences?

The Site may contain information, including P3P privacy policies ("Privacy Preference Information"), intended to work with your selected privacy preferences. While we have taken reasonable efforts to integrate such Privacy Preference Information with this full-text Privacy Policy, this Privacy Policy is the definitive statement of privacy policies and practices for the Site.

Copyright, Trade Marks

Unless otherwise indicated, Hayatna owns the trademarks, logos and service marks displayed on the Site and users are prohibited from using the same without Hayatna's written consent. The materials on the Site are protected by copyright and no part of such materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or means whatsoever), copied, distributed, used for creating derivative works or used in any other way for commercial or public purposes without Hayatna's prior written approval.

Worldwide transfer of data

The dynamics of the Internet may mean that information is sent electronically outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside the country where you entered that information. While there is a risk that countries to which information is transferred may not be subject to an information protection regime, we will take reasonable steps to ensure that your information is treated securely and adequately protected in accordance with this Privacy Policy.

Protection of Information; No Warranties

We endeavor to protect your personal information. We use both technical and procedural methods to maintain the integrity and security of our databases, including firewalls. Please be aware though that no security measures are perfect or impenetrable. We will not be responsible or liable for any damages, losses or causes of action arising out of or in connection with the disclosure of your personally identifiable information.

While every care has been taken in preparing the information and materials contained in the Site, such information and materials are provided to you "as is" without warranty of any kind either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for a particular purpose or freedom from computer virus is given in conjunction with such information and materials.

What should you know about e-mail?

We discourage the sending of any personal information via non-secure methods of communication, including via public electronic communication channels, such as Internet e-mail, which are generally not secure.

Whom should you contact if you have questions about this Privacy Policy?

If you have any questions regarding this Privacy Policy or our privacy-related practices, please contact us by e-mail at or by telephone at +971 2 499 6999.

You can also contact us by mail at:
National Dairy LLC (Hayatna)
P.O. Box 12900
Abu Dhabi, United Arab Emirates